Returns & Exchanges
At Just a moment..., we want you to love your beauty routine, which is why we offer a 30-day window for returns on all products that didn't meet your expectations. Whether it's a shade mismatch or a change of heart, we are here to ensure your experience remains stress-free.
Initiate Your Request
Log into your account and navigate to your order history to select the items you wish to return and receive a prepaid shipping label.
Pack with Care
Place the items in their original packaging, ensuring all lids are securely tightened to prevent leakage during transit.
Ship It Back
Affix the provided return label to your package and drop it off at any authorized carrier location within 7 days of starting the request.
Receive Your Refund
Once our quality control team inspects the returned items, your refund will be processed back to your original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing